*Please note this listing is only for the bag pictured – yarns are not included.
Fast Shipping & Professional Packing
We offer a wide range of shipping options due to our long-standing relationships with UPS, FedEx and DHL. Our warehouse employees will pack each item according to our strict requirements. Prior to shipping, your goods are carefully examined and secured. Every day we ship thousands of packages to customers across many countries. This shows our commitment to becoming the largest online retailer in the world. Both Europe as well as the USA have warehouses and distribution centers.
Please note that orders with more than one item are given a processing time according to the item.
Before shipping Our team will conduct an exhaustive inspection of the products you have ordered. Today, the majority of orders will be shipped within 48 hours. The delivery time varies between 3-7 days.
Returns
The stock is constantly changing and cannot be fully controlled by us due to the involvement of multiple different parties, such as the factory and our warehouse. The actual inventory may be changed at any time. It is possible that the stock may run out after your order has been processed.
The period of time is 30 days. If 30 days have passed without a trace since the purchase, unfortunately we can't offer you a refund or exchange.
The item should not be in use and must be in the original packaging. The item must be returned in its original packaging.
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